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New · Built for e-commerce

Conversion Rate Optimization

Find out why shoppers leave your product pages, then fix it

We watch session recordings of your product pages, find the pain points that stop customers from buying, and implement and test the fixes with you.

Session replay
Mobile · 0:42 · Glow Serum
● Rage clicks
dewlab
Glow Serum, 30 ml product photo
Glow Serum, 30 ml
Vitamin C serum for a brighter look.
★★★★★ 4.8 · 2,184 reviews
$34Add to cart
Pain point found

Shoppers tap the size options again and again, then leave.

How it works

01

Watch the session recordings

Session recordings
Product page · Glow Serum
● Recording
All128Rage clicks14Drop-offs37
SessionDeviceTime on pageSignal
Session #4821Mobile0:42Rage clicks
Session #4822Desktop1:58Left at shipping
Session #4823Mobile0:19Never saw reviews
Session #4824Desktop2:36Added to cart
Rage clicks ×6

On the size options, 0:21 in

We review session recordings of real shoppers on your product page. We see where they click, where they hesitate, what they scroll past and the moment they leave.

Why it matters
  • You see what customers actually do, not what you assume
  • Friction that never shows in a dashboard becomes visible
02

Find the pain points

Pain points
Ranked for Glow Serum
4 found
Pain pointSessions hitSeverity
Shoppers can't find sizing info38%High
Shipping cost appears only at checkout27%High
Reviews sit below the fold19%Medium
Gallery hard to swipe on mobile11%Low
Top issue

Sizing info is the #1 reason shoppers leave.

We turn what we see into a ranked list of pain points for that particular product page, so you know which problems cost you the most orders.

Why it matters
  • You fix the biggest problems first
  • Every finding is backed by real sessions
03

Get the insights

Recommended changes
What to change, in priority order
Approve all
ChangeImpactEffort
Move size guide beside add-to-cartHighLow
Show delivery cost on the product pageHighLow
Bring rating summary above the foldMediumLow
Make the image gallery swipeableMediumMedium
✓ Strategist reviewed

Every change gets a human sign-off.

You get specific recommendations on what to change on the page, ordered by impact and effort, with a human strategist reviewing every one.

Why it matters
  • No guesswork about what to change
  • A strategist signs off before anything ships
04

Implement and test

A/B test
Product page · size guide placement
● Running
2.1%
Current page
Control
2.9%
New version
▲ Leading
Current page42%
New version58%
✓ Keep the winner

Changes that win get shipped.

We implement the changes and test them against your current page, so you keep what wins and drop what doesn't.

Why it matters
  • Changes are proven before they stay
  • You get the fixes shipped, not just a report
Why it matters

You already paid for the traffic. CRO makes sure more of those visitors become orders, starting with the evidence of why they leave.